I worked with Puffy for years from the outside. Here’s what I learned when I joined the team in our LA hub.
Ever feel like your best ideas are stuck in a corporate traffic jam, waiting for endless approvals? I've been there. Before joining Puffy as SVP of Operations & Distribution in 2021, I spent years in a large corporate structure where speed was a constant challenge.
But for all those years, I was also one of Puffy’s key suppliers. I had a unique view from the outside, and I saw a company that operated differently.
I saw a leadership team that led with integrity and a genuine commitment to their partners. It was a clear signal that this was a culture built on trust, not just transactions.
The Turning Point: Why I Joined My Own Client
When my previous company was sold, I had a choice. I could have moved on to another supplier role, but a conversation with Puffy's founders about their ambition to build a premium e-Commerce brand changed everything.
I realized I didn't want to just supply the mission anymore. I wanted to help lead it.
The Real Meaning of Autonomy: A Pandemic Case Study
My first big test came almost immediately: expand our supply chain during the peak of the pandemic. As an external partner, I would have been handcuffed.
Inside Puffy, I was given true ownership.
🔑 The Mission: Ensure our customers experienced no delays, despite global shortages.
🔑 The Plan: I had the autonomy to work directly with every critical team—from Customer Service to Order Processing to Procurement —to present a unified vision and execute, fast.
🔑 The Result: We onboarded two new major suppliers and started shipping Puffy products in under 90 days.
That’s what happens when a company trusts you to make decisions and move. It's the difference between talking about impact and actually delivering it.
Inside the LA Hub: This is How We Work
This spirit of ownership is the engine of our Los Angeles office. It’s a cross-functional hub where ambition meets collaboration.
What we're building in LA is a team where every role—from Customer Service and HR to Procurement—has a direct line of sight to the impact they're making. We are a team of diverse ideas and skill sets, all striving for a common goal.
We stumble sometimes, but we’re always there to pick each other up.
My Advice for Ambitious Talent
If you feel stuck or unable to make a real impact in your current role, my advice is simple: Align yourself with an organization that doesn’t just say they trust you but proves it by giving you the autonomy and resources to fuel your passion.
That’s the opportunity we offer. If you're ready to own your work and accelerate with AI, our team in the USA is waiting for you.
#Puffy #LifeAtPuffy #Culture #Leadership #AInative #AIfirst #Ownership #Hiring #LAtech #SupplyChain
Our team includes alumni from some of the world's most competitive institutions and companies. When you join Puffy, you're joining colleagues who push each other to be better.
At Puffy, we want to get to know you and the strengths you bring.
Our hiring process gives you a chance to show your skills and explore the work you could do.
2-phase process, as quick as 7 business days.
Note: Our process is 100% free. We never use third-party agencies or ask for payment.
1
YOUR TIME
Up to 60 minutes total
Show how you think and apply your skills in two parts:
Phase 1A: Role-Based Questions
Up to 30 minutes · Without AI
Answer role-specific questions that assess the skills and knowledge you would use in the role.
Phase 1B: Technical Case Study
30 minutes · AI encouraged
Apply your skills to a practical problem relevant to the role. Explain your approach and the reasoning behind your proposed solution.
OUR RESPONSE
Within 2 business days of completing both parts
2
Phase 2A: Hiring Manager Interview
YOUR TIME
45-60 minutes
Discuss your experience, approach to the Technical Case Study and use of AI with the hiring manager.
Learn more about the role, team and expectations.
OUR RESPONSE
Within 2-3 business days after your interview
Phase 2B: Final Interview
YOUR TIME
Around 30 minutes
Discuss how you work, what motivates you and the practical details of joining, including location, compensation expectations and availability.
OUR RESPONSE
Within 2 business days after your interview
From application to a clear yes or no, either way.
A few of the many ways we invest in you, applicable based on your work location and eligibility
Pay and Recognition
Monthly performance bonus of up to 10%
Annual salary review every January
Monthly leader awards and Leaders Club
Merit-based progression
Up to 50% product discount, free mattress after one year
Growth
Learning budget for courses and certifications
Career progression as we grow
Quarterly feedback
Health and Time Off
Premium health insurance
Leave entitlement follows your location, plus public holidays
How We Work
AI-native since 2023
State-of-the-art tech and tools, equipment provided
A team spanning many nationalities
Additional benefits vary by location. See Our Hubs for details.
Arthur Andreasyan, Puffy CEO, Founder & Forbes Council Member
Hi there,
If you're reading this, you're probably asking whether Puffy is the right place for your next chapter. I founded Puffy in 2017 after a simple question: "What would it feel like to sleep on a cloud?" That question became a business, and I wanted to build a company where ambitious people could grow with us.
That same mindset is why we became AI-first in December 2023, well before it became a standard way of working. We move quickly, stay relentless and hungry, question the usual way of doing things, and give people real ownership. We believe a focused team can outperform much larger companies. What matters here is the quality of your work, the decisions you make, the problems you solve before anyone asks, and the impact you create.
If you join us, I'll expect a lot from you, and I'll make sure you have the trust, context, and support to do meaningful work. If that kind of challenge excites you, I'd be glad to have you build Puffy with us.
Looking forward to working with you,
ArthurA
Arthur Andreasyan
Puffy CEO, Founder & Forbes Council Member
Can you tell me more about Puffy's benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill)
Career progression opportunities — you grow as we grow
Get a chance to earn a monthly performance bonus based on your performance, with the maximum percentage specified in your role’s compensation package.
Annual salary review every January
Quarterly feedback.
Commitment to diversity and inclusion
Merit-based progression and achievement recognition
State-of-the-art tech and tools
Premium health insurance
Team life insurance coverage (Dubai roles)
Annual flight home (Dubai roles)
Generous annual leave entitlement (vacation, sick leave, parental, maternity, study leave), in addition to public holidays
Free catered lunch for the
entire team on Fridays
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages
Regular social activities and events
Monthly Puffy leader awards to
recognize achievement
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service
Why do I have to take an online test if I have the relevant skills and experience?
We’d love to see how you put your skills and experience into practice. Through role-based questions and a technical case study, you can show us how you think and solve problems while getting a feel for the work at Puffy. We use consistent criteria for candidates applying to the same role, giving you a fair opportunity to demonstrate your strengths.
Is there an expiry date for the online test? When do you expect me to complete the online assessment?
Does Puffy offer flexible or remote working arrangements?
Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:
Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.
North Hollywood Hub (On-site): Our North Hollywood office brings teams together for close, in-person collaboration. Roles based here are on-site to support fast decisions, strong teamwork, and shared momentum.
Remote US: Some roles are designed to be fully remote across the US, giving us access to exceptional talent while keeping teams closely connected and aligned.
Remote Global: Selected roles are open globally, allowing us to bring exceptional people together regardless of where they are based.
Not every position is available remotely. You’ll always find the location and working arrangement clearly stated in the job posting, whether the role is based in Dubai, North Hollywood, Remote US, or Remote Global.
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