I worked with Puffy for years from the outside. Here’s what I learned when I joined the team in our LA hub.
Ever feel like your best ideas are stuck in a corporate traffic jam, waiting for endless approvals? I've been there. Before joining Puffy as SVP of Operations & Distribution in 2021, I spent years in a large corporate structure where speed was a constant challenge.
But for all those years, I was also one of Puffy’s key suppliers. I had a unique view from the outside, and I saw a company that operated differently.
I saw a leadership team that led with integrity and a genuine commitment to their partners. It was a clear signal that this was a culture built on trust, not just transactions.
The Turning Point: Why I Joined My Own Client
When my previous company was sold, I had a choice. I could have moved on to another supplier role, but a conversation with Puffy's founders about their ambition to build a premium e-Commerce brand changed everything.
I realized I didn't want to just supply the mission anymore. I wanted to help lead it.
The Real Meaning of Autonomy: A Pandemic Case Study
My first big test came almost immediately: expand our supply chain during the peak of the pandemic. As an external partner, I would have been handcuffed.
Inside Puffy, I was given true ownership.
🔑 The Mission: Ensure our customers experienced no delays, despite global shortages.
🔑 The Plan: I had the autonomy to work directly with every critical team—from Customer Service to Order Processing to Procurement —to present a unified vision and execute, fast.
🔑 The Result: We onboarded two new major suppliers and started shipping Puffy products in under 90 days.
That’s what happens when a company trusts you to make decisions and move. It's the difference between talking about impact and actually delivering it.
Inside the LA Hub: This is How We Work
This spirit of ownership is the engine of our Los Angeles office. It’s a cross-functional hub where ambition meets collaboration.
What we're building in LA is a team where every role—from Customer Service and HR to Procurement—has a direct line of sight to the impact they're making. We are a team of diverse ideas and skill sets, all striving for a common goal.
We stumble sometimes, but we’re always there to pick each other up.
My Advice for Ambitious Talent
If you feel stuck or unable to make a real impact in your current role, my advice is simple: Align yourself with an organization that doesn’t just say they trust you but proves it by giving you the autonomy and resources to fuel your passion.
That’s the opportunity we offer. If you're ready to own your work and accelerate with AI, our team in the USA is waiting for you.
#Puffy #LifeAtPuffy #Culture #Leadership #AInative #AIfirst #Ownership #Hiring #LAtech #SupplyChain
Where Our People Started,
Where They Are Now
Real career trajectories from real team members.
This is what career acceleration looks like.
2x faster promotions than industry average.
Tools your peers won't touch
for 2-3 years
Work with alums from Apple, Deutsche Bank, Deloitte
Perform, Get Rewarded
Leaders Club
Top performers unlock Leaders Club — our premium tier that grants access to the UAE’s 150+best resorts, wellness clubs, gyms, and beach facilities.
This isn't a perk. It's recognition that your output earned you a lifestyle upgrade.
What's Included
Premium Hotel Access
Wellness Club Memberships
Gym Facilities
Beach Club Access
Work With Exceptional People
Our team includes alumni from some of the world's most competitive institutions and companies. When you join Puffy, you're joining colleagues who push each other to be better.
A Hiring Process That’s
Fast, Easy, and Fair
While many companies today won’t let you get your foot in the door if your CV isn’t polished enough, we prefer to see what you can do first. At Puffy, we support equal opportunities
and an unbiased hiring process.
3-step process, as quick as 10 working days.
Note: Our process is 100% free. We never use third-party agencies or ask for payment.
1
Skill-Based
Assessment
1 Business Day
Let your skills do the talking rather than have a job offer hinge entirely on interview performance.
2
Case Study
Challenge
3-4 Business Days
Get a feel for the type of work you might be doing. Demonstrate what you can do without pressure.
3
Interview
Stage
3-5 Business Days
We learn about your thought process, you learn about us. Ask anything.
Get an Offer Within 10 Days
From application to receiving your offer letter.
9/10
Candidates
Would recommend applying here
Based on 1,196 candidate responses
How We Invest in You?
We empower our employees to be challenged, recognized, and rewarded for their contributions.
Just few of many Puffy perks:
Learning Budget
up to $5000 annual budget for courses and certifications —your growth, funded.
Ahead with AI
Skip the AI debate. Build years of AI-native experience here.
10% Bonus
Performance recognized monthly, not annually. Fast feedback, fast rewards.
Rare Perspectives
18+ nationalities in one office. Your assumptions get challenged daily.
Health First
Top-tier medical insurance.
Well-being is treated as non-negotiable.
A Promise from Our CEO
Arthur Andreasyan, Puffy CEO, Founder & Forbes Council Member
Hi there,
If you're here, you're weighing your next move. Let me tell you what that move looks like at Puffy. Your trajectory here will outpace anywhere else. I'm personally committed to that. We've built a system for it, from how we hire to how we develop leaders. We were AI-first before it was an industry talking point, and every team member here works with tools and technology most companies won't touch for another 2-3 years. What takes 4-5 years at most companies happens in 1-2 here.
That belief in people is how Puffy started. When I founded this company in 2017, it was sparked by a simple question: 'What would it feel like to sleep on a cloud?' But the real conviction underneath was this: we could outshine industry giants on a fraction of their budget with the right product and an exceptional team.
Eight years down the line, we stand as a multi-award-winning e-commerce business, proudly supported by hundreds of thousands of passionate customers. Yet, our core culture and ethos have remained the same.
We're restless, perpetually hungry, fast-paced, and AI-native to the core. We possess an unwavering belief in our ability to outperform competitors, regardless of their size. If you're seeking an environment that's not afraid to challenge convention or think differently, Puffy could be the perfect fit for you.
The people who join us don't just get a job. They get a legacy.
Looking forward to working with you,
Arthur Andreasyan
Puffy CEO, Founder & Forbes Council Member
ArthurA
Questions?
We’ve Got Answers
Can you tell me more about Puffy’s benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Free catered lunch for the
entire team on Friday.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
Why do I have to take an online test if I have the relevant skills and experience?
After a successful application review, we invite selected candidates to our online skills test. It's the most fair and objective way for you to demonstrate your skills, free from unconscious bias. It’s also a great way for you to see if our work is the right fit for your ambition. Success on the test guarantees you move to Phase 2.
Is there an expiry for the online test? When do you expect me to complete the online assessment?
The invitation link for the online test only expires once the position is filled. However, our hiring process moves quickly, so we highly recommend you complete it as soon as you can.
Please note these important details:
Session Time: Once started, the test has a 4-hour inactivity timer before it automatically submits.
Returning Candidates: If you have applied for this same role within the last 6 months, our system may use your previous assessment score. In this case, you may be taken directly to a confirmation page.
Top tip: The invitation email may go to your spam or junk folder, so please check there if you haven't received it.
If you still encounter any issues, please reach out to us at careers@puffy.com.
Does Puffy offer flexible or remote working arrangements?
Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:
Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.
USA Team (Primarily In-Office): Most of our US roles are based in our Los Angeles hub. For a select few strategic positions, we offer remote work to attract the world's best expert for the job.
You will always find the location clearly stated in the job title. If a role is open to remote work across the US, it will be labeled "Remote"
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