Collaborate with the top 1% of global talent—the brightest minds in e-commerce. Our team has a proven track record of multi-million-dollar product launches, award-winning customer experiences, and industry-leading results—offering you an unmatched environment for rapid professional growth.
Curious about what it's like to work at Puffy?
Watch the video below to see our culture in action and hear from our team!
Once you're inspired, scroll down to explore the details of this role and how you can join us 🚀
Overview
As our Head of Analytics, you’ll take the helm of our e-commerce data efforts, leading a team that powers strategic decisions for a business on the rise. This role puts you at the center of our analytics operation—designing systems, uncovering insights, and driving growth through data. Working closely with leadership and key teams, you’ll shape how we understand customers and optimize performance, making a direct impact on our success in a competitive market.
Compensation: Competitive salary range of AED 55,000 - AED 75,000/month based on experience and qualifications, with opportunity for up to 10% performance bonus, all tax-free. This transparent range represents our full compensation spectrum, with specific offers determined by relevant experience and demonstrated expertise.
What You'll Achieve
Pioneer Next-Level Tracking: Lead the design of advanced systems that map every key user interaction across digital touchpoints, unlocking insights that redefine customer understanding.
Command a Data-Driven Engine: Oversee the development of robust pipelines that distill complex, multi-channel data into powerful business intelligence.
Fuel Growth Through Experimentation: Direct A/B testing initiatives that pinpoint winning strategies, boosting conversions and long-term value with precision.
Unify Insights for Impact: Establish a singular, trusted hub of performance metrics, aligning teams and platforms for seamless decision-making.
Elevate Marketing Performance: Drive server-side tracking and API solutions that amplify ad efficiency and deliver standout ROI.
Shape Strategy with Clarity: Transform intricate analytics into compelling, actionable guidance that empowers the C-suite to lead with confidence.
Ideal Profile
Bachelor's Degree in Computer Science, Mathematics, Machine Learning, AI, Statistics, or a related field.
5+ years leveraging digital analytics to drive tangible business and marketing outcomes in B2C environments.
2+ years experience with A/B testing tools and hypothesis development focused on website optimization.
Knowledge of data engineering and marketing technology stack integration.
Strong proficiency in SQL and either Python or R for sophisticated data analysis.
Proven track record of driving significant revenue growth through data-driven insights and strategies.
Demonstrated leadership experience in managing and mentoring high-performing analytics teams.
Ability to influence cross-functional teams and upper management with insights backed by robust data analysis.
Good-to-Have Skills
Experience with sleep, wellness, or direct-to-consumer e-commerce products.
Background with server-side tracking implementations and cookie-less measurement solutions.
Experience scaling analytics functions in high-growth international environments.
While many companies today won’t let you get your foot in the door
if your CV isn’t polished enough, we prefer to see what you can do first.
At Puffy, we support equal opportunities
and an unbiased hiring process so that you:
1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.
2. Get a feel for the type of work you might be doing.
3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)
Application Timeline.
3-step process, as quick as 10 working days.
1
Online
assessment.
This skills-based test is sent as a link via email and takes about 45 minutes.
It’s the first step for every candidate and how we evaluate each applicant fairly and objectively regardless of experience or background. We share your results within 1 business day.
2
Real work
scenario.
Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit.
This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.
3
Interview
stage.
Get an offer!
Who we are.
The Brand
In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.
The Team
Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.
The Success
Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.
Best Memory
Foam Mattress
Our Dubai office is a diverse and vibrant workplace of over 70 employees from more than 18 different countries, backgrounds, cultures, and perspectives…and these numbers continue to grow every year.
We recruit globally for our Dubai team, so anyone can take the first step towards an unforgettable experience living and working abroad, in a city ranked the cleanest and safest in the world 3 years in a row
Apply for any of our Dubai roles and enjoy:
No income tax - keep 100% of your earnings!
Year-round sunshine.
Unparalleled global travel connectivity.
A state-of-the-art office.
Excellent quality of life.
A thriving community of diverse cultures.
World-class infrastructure and public transport.
Pristine beaches and amenities.
Questions?
We’ve got answers.
Can you tell me more about Puffy’s benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Free catered lunch for the
entire team on Friday.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Leaders’ Club membership opportunity
for all employees grants access to
premium, high-end hotels and wellness
clubs (Dubai roles).
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
Why do I have to take an online test if I have the relevant skills and experience?
We want to give every candidate a fast, fair, and prep-free way to get their foot in the door. No worrying if you'll get a response or if your CV even reached the right person. Do well on the test and you'll move on to the next round, guaranteed.
Is there an expiry for the online test? When do you expect me to complete the online assessment?
The link for the online test only expires once we have filled the position, but if you’re super interested in the opportunity, we recommend you take it ASAP as our hiring process moves quickly.
Top tip: The email containing the link may go to your spam or junk folder - so do check there if you haven’t received it.
Does Puffy offer flexible or remote working arrangements?
We’ve tried out different options, and the in-office setup is consistently the best fit for the collaborative nature of our work. That's why we've invested in building vibrant, airy offices with plenty of green spaces that allow us to move fast, bounce ideas around, and create those game-changing "aha!" moments. It doesn’t work for every organization, but it’s what works for us.
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