We’re looking for a new

We’re looking for a new

We’re looking for a new

Head of Data Infrastructure & Analytics (Dubai)

Head of Data Infrastructure & Analytics (Dubai)

Head of Data Infrastructure & Analytics (Dubai)

APPLY NOW

About the role.

About the role.

About the role.

Collaborate with the top 1% of global talent —How?

Meet GIA, your AI talent partner, who will share how and why this is more than just a job!

Overview:


As our Head of Data Infrastructure & Analytics, you will take the helm of our e-commerce data operations, leading a team that powers strategic decisions through enterprise-grade data infrastructure and governance. This role puts you at the center of our analytics transformation—architecting robust systems, implementing data observability frameworks, and ensuring data reliability that drives confident decision-making across our high-growth D2C business. Working closely with our Forbes' member CEO and cross-functional teams, you'll establish the gold standard for analytics operations while enabling data-driven growth in a competitive global market.


Compensation: Competitive salary range of AED 55,000 - AED 75,000/month based on experience and qualifications, with opportunity for up to 25% performance bonus, all tax-free. This transparent range represents our full compensation spectrum, with specific offers determined by relevant experience and demonstrated expertise.



What You'll Own:


Data Quality Infrastructure (Your #1 Priority)

  • Audit existing tracking setup (GA4, GTM, Shopify, Klaviyo, ad platforms) and fix every configuration error

  • Build automated validation systems that catch bugs before humans see them

  • Implement pre-leadership QA processes with hard gates (reports don't go out until they pass)

  • Create monitoring and alerting: know within minutes when tracking breaks, not days later


Technical Architecture & Reliability

  • Design and maintain server-side tracking implementation for attribution accuracy

  • Architect data pipelines that handle $2M+ monthly ad spend tracking without errors

  • Own end-to-end data flow: website events → collection → transformation → warehouse → reporting

  • Establish technical standards: "Here's how we ALWAYS configure X" documentation


Operational Excellence

  • Build the QA checklist: specific validation steps before any report reaches the CEO

  • Implement data observability: automated anomaly detection, metric health dashboards

  • Create runbooks: when X breaks, here's exactly how to fix it in under 2 hours

  • Enforce zero-tolerance culture: accuracy over speed, every time


Team Leadership & Process

  • Manage existing Analytics Manager + 2 Data Specialists with focus on quality over quantity

  • Train team on proper setup procedures and validation protocols

  • Say "no" to ad-hoc requests that compromise data quality

  • Build scalable processes: solve problems once, systematically


Strategic Projects (Once Quality is Bulletproof)

  • Drive server-side tracking migration for cookie-less future

  • Implement advanced attribution models for multi-channel $24M+ annual ad spend

  • Scale analytics infrastructure for international expansion



Who You Are:


Must-Have Technical Chops

  • 7+ years in digital analytics with proven track record of owning data quality in high-stakes B2C environments

  • Expert-level knowledge: GA4, GTM, server-side tracking, data pipeline architecture, e-commerce tracking

  • Can diagnose and fix tracking setup errors across the entire stack - you don't just identify problems, you solve them

  • Strong technical skills: SQL expert (can write complex queries in your sleep), Python or R proficiency for data validation

  • Data engineering knowledge: Understand ETL/ELT, data warehousing, API integrations, event-driven architecture

  • Experience building data quality systems: Automated validation checks, data observability, monitoring frameworks


The Operational Mindset

  • You're a builder, not a presenter: More excited about architecting systems than making slides

  • Zero-bug mentality: You take it personally when bad data gets through

  • Process-driven: You document, systematize, and scale solutions

  • Comfortable saying no: Protect data quality even when it's politically inconvenient

  • Firefighter turned fire-preventer: You've dealt with data disasters and built systems to prevent them


Leadership & Communication

  • Proven team leadership: Can manage 3+ person analytics team with focus on quality and growth

  • Can explain technical issues to non-technical executives without dumbing it down or over-complicating

  • Enforce standards: Your team knows accuracy is non-negotiable

  • Cross-functional influence: Work with engineering, marketing, and product to fix data at the source


Red Flags (Don't Apply If This Is You)

  • You want to focus on strategic insights and executive storytelling

  • You prefer analysis over building systems

  • You think "good enough" data is acceptable

  • You can't explain how server-side tracking actually works

  • You've never built a data validation framework



Ideal Background:


You've done this before:

  • "I reduced data quality incidents by 90% at [Company] by implementing [specific systems]"

  • "I architected the tracking infrastructure that handled $XXM in ad spend with 99.9% accuracy"

  • "I built automated validation that caught errors before they reached leadership"

  • "I led the server-side tracking migration that solved our attribution problems"


Bonus Points For:

  • Experience with data observability tools (Monte Carlo, Great Expectations, dbt tests)

  • Background in analytics engineering or data reliability engineering

  • Track record in high-growth e-commerce (sleep, wellness, DTC)

  • Experience with attribution modeling for multi-channel marketing

  • Built data quality systems that scaled internationally



Next Steps:

Click "Apply" to start your application today! We've optimized our recruitment process into 3 simple steps. We want to ensure that all applicants have a fair and equal chance, so we use our Phase 1 online assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to Phase 2 within one business day of the successful completion of Phase 1.

Curious about what it’s like to work at Puffy?

Curious about what it’s like to work at Puffy?

Curious about what it’s like to work at Puffy?

Watch the video below to see our culture in action and hear from our team!

Want to see more? Follow the team's journey on Instagram: @PuffyCareers

A hiring process that’s

fast, easy, and fair.

A hiring process that’s fast, easy, and fair.

A hiring process that’s fast, easy, and fair.

While many companies today won’t let you get your foot in the door

if your CV isn’t polished enough, we prefer to see what you can do first.


At Puffy, we support equal opportunities

and an unbiased hiring process so that you:

1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.

2. Get a feel for the type of work you might be doing.

3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)

Application Timeline.

3-step process, as quick as 10 working days.

1

Online

assessment.

Upon review of your application, selected candidates will be invited to our Phase-1 skills test.


This online assessment is designed to evaluate talents fairly and objectively.

2

Real work

scenario.

Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit. 


This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.

3

Interview

stage.

If we see potential in the work you did in step 2, you’ll definitely move forward to the interview stage.


This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were sent and previous experience.


If we see potential in the work you did in step 2 you’ll definitely move forward to the interview stage. This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were set and previous experience.

If we see potential in the work you did in step 2 you’ll definitely move forward to the interview stage. This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were set and previous experience.

Get an offer!

We won’t leave you hanging.The entire process, from application to receiving your offer letter

(outlining compensation and benefits), takes as little as 10 days.

The entire process, from application to receiving your offer letter (outlining compensation and benefits), takes as little as 10 days.

The entire process, from application to receiving your offer letter (outlining compensation and benefits), takes as little as 10 days.

Who we are.

The Brand

In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.

The Team

Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.

The Success

Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.

Best Soft Memory

Foam Mattress 2024

Best Soft Memory

Foam Mattress 2024

Best Soft Memory

Foam Mattress 2024

Best Soft

Mattress-In-A-Box 2024

Best Soft

Mattress-In-A-Box 2024

Best Soft

Mattress-In-A-Box 2024

Best Memory

Foam Mattress

Most Comfortable

Hybrid Mattress 2024

Most Comfortable

Hybrid Mattress 2024

Most Comfortable

Hybrid Mattress 2024

We look after our team.

We look after

our team.

We look after

our team.

We empower our employees to be challenged, recognized, and rewarded for their contributions.

Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks

of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks

of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks of working at Puffy:

Continuous

learning.

Continuous

learning.

Continuous

learning.

10% monthly

bonus.

10% monthly

bonus.

10% monthly

bonus.

Premium

insurance.

Premium

insurance.

Premium

insurance.

Achievement

recognition.

Achievement

recognition.

Achievement

recognition.

Free snacks

and lunches.

Free snacks

and lunches.

Free snacks

and lunches.

Generous

annual leave.

Generous

annual leave.

Generous

annual leave.

AI tools and

tech stack.

AI tools and

tech stack.

AI tools and

tech stack.

18+

nationalities.

18+

nationalities.

18+

nationalities.

Social events

& activities.

Social events

& activities.

Social events

& activities.

Live and work in vibrant Dubai.

Live and work

in vibrant

Dubai.

Live and work

in vibrant

Dubai.

Our Dubai office is a diverse and vibrant workplace of over 70 employees from more than 18 different countries, backgrounds, cultures, and perspectives…and these numbers continue to grow every year.

We recruit globally for our Dubai team, so anyone can take the first step towards an unforgettable experience living and working abroad, in a city ranked the cleanest and safest in the world 3 years in a row

Apply for any of our Dubai roles and enjoy:

No income tax - keep 100% of your earnings!

Year-round sunshine.

Unparalleled global travel connectivity.

A state-of-the-art office.

Excellent quality of life.

A thriving community of diverse cultures.

World-class infrastructure and public transport.

Pristine beaches and amenities.

Plus, a stress-free relocation package including

Plus a stress-free relocation

package including

Plus a stress-free relocation

package including

Your flight

to Dubai

Your flight to Dubai

Your flight to Dubai

Visa

sponsorship

Visa sponsorship

Visa sponsorship

Two-week

hotel stay

Two-week hotel stay

Two-week hotel stay

Full support

and guidance

Full support and guidance

Full support and guidance

A paid flight

home every year

A paid flight home every year

A paid flight home every year

Take the first

(quick) step.

Check any self-doubt at the door and apply for your dream role in less than 1 minute.

APPLY NOW

Take the first

(quick) step.

Check any self-doubt at the door and apply for your dream role in less than 1 minute.

APPLY NOW

Take the first

(quick) step.

Check any self-doubt at the door and apply for your dream role in less than 1 minute.

APPLY NOW

Questions?

We’ve got answers.

Can you tell me more about Puffy’s benefits?

Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:

Learning and development support (we pay for courses you need to upskill).

Career progression opportunities -

you grow as we grow. 

Monthly 10% performance bonus.

Annual salary review every January.

Quarterly feedback.

Commitment to diversity and inclusion.

Unbiased hiring and achievement

recognition.

State-of-the-art tech and tools.

Premium health insurance.

Team life insurance coverage.

Annual flight home (Dubai roles).

Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.

Free catered lunch for the

entire team on Friday.

Kitchen restocked daily with healthy

snacks, fresh fruits, and beverages.

Regular social activities and events.

Monthly Puffy Leader awards to

recognize achievement.

Leaders’ Club membership opportunity

for all employees grants access to

premium, high-end hotels and wellness

clubs (Dubai roles).

Puffy product discount of up to 50%

for employees and eligibility for a

free Puffy mattress after 1 year of service.

Why do I have to take an online test if I have the relevant skills and experience?

After a successful application review, we invite selected candidates to our online skills test. It's the most fair and objective way for you to demonstrate your skills, free from unconscious bias. It’s also a great way for you to see if our work is the right fit for your ambition. Success on the test guarantees you move to Phase 2.

Is there an expiry for the online test? When do you expect me to complete the online assessment?

The invitation link for the online test only expires once the position is filled. However, our hiring process moves quickly, so we highly recommend you complete it as soon as you can. 


Please note these important details:

  • Session Time: Once started, the test has a 4-hour inactivity timer before it automatically submits.

  • Returning Candidates: If you have applied for this same role within the last 6 months, our system may use your previous assessment score. In this case, you may be taken directly to a confirmation page. 

  • Top tip: The invitation email may go to your spam or junk folder, so please check there if you haven't received it.


If you still encounter any issues, please reach out to us at careers@puffy.com.

Does Puffy offer flexible or remote working arrangements?

Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:


  • Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.

  • USA Team (Primarily In-Office): Most of our US roles are based in our Los Angeles hub. For a select few strategic positions, we offer remote work to attract the world's best expert for the job.


You will always find the location clearly stated in the job title. If a role is open to remote work across the US, it will be labeled "Remote".



Visit our main site: Puffy.com

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