Collaborate with the top 1% of global talent —How?
Meet GIA, your AI talent partner, who will share how and why this is more than just a job!
Overview:
As our Head of Data Infrastructure & Analytics, you will take the helm of our e-commerce data operations, leading a team that powers strategic decisions through enterprise-grade data infrastructure and governance. This role puts you at the center of our analytics transformation—architecting robust systems, implementing data observability frameworks, and ensuring data reliability that drives confident decision-making across our high-growth D2C business. Working closely with our Forbes' member CEO and cross-functional teams, you'll establish the gold standard for analytics operations while enabling data-driven growth in a competitive global market.
Compensation: Competitive salary range of AED 55,000 - AED 75,000/month based on experience and qualifications, with opportunity for up to 25% performance bonus, all tax-free. This transparent range represents our full compensation spectrum, with specific offers determined by relevant experience and demonstrated expertise.
What You'll Own:
Data Quality Infrastructure (Your #1 Priority)
Audit existing tracking setup (GA4, GTM, Shopify, Klaviyo, ad platforms) and fix every configuration error
Build automated validation systems that catch bugs before humans see them
Implement pre-leadership QA processes with hard gates (reports don't go out until they pass)
Create monitoring and alerting: know within minutes when tracking breaks, not days later
Technical Architecture & Reliability
Design and maintain server-side tracking implementation for attribution accuracy
Architect data pipelines that handle $2M+ monthly ad spend tracking without errors
Own end-to-end data flow: website events → collection → transformation → warehouse → reporting
Establish technical standards: "Here's how we ALWAYS configure X" documentation
Operational Excellence
Build the QA checklist: specific validation steps before any report reaches the CEO
Implement data observability: automated anomaly detection, metric health dashboards
Create runbooks: when X breaks, here's exactly how to fix it in under 2 hours
Enforce zero-tolerance culture: accuracy over speed, every time
Team Leadership & Process
Manage existing Analytics Manager + 2 Data Specialists with focus on quality over quantity
Train team on proper setup procedures and validation protocols
Say "no" to ad-hoc requests that compromise data quality
Build scalable processes: solve problems once, systematically
Strategic Projects (Once Quality is Bulletproof)
Drive server-side tracking migration for cookie-less future
Implement advanced attribution models for multi-channel $24M+ annual ad spend
Scale analytics infrastructure for international expansion
Who You Are:
Must-Have Technical Chops
7+ years in digital analytics with proven track record of owning data quality in high-stakes B2C environments
Expert-level knowledge: GA4, GTM, server-side tracking, data pipeline architecture, e-commerce tracking
Can diagnose and fix tracking setup errors across the entire stack - you don't just identify problems, you solve them
Strong technical skills: SQL expert (can write complex queries in your sleep), Python or R proficiency for data validation
Data engineering knowledge: Understand ETL/ELT, data warehousing, API integrations, event-driven architecture
Experience building data quality systems: Automated validation checks, data observability, monitoring frameworks
The Operational Mindset
You're a builder, not a presenter: More excited about architecting systems than making slides
Zero-bug mentality: You take it personally when bad data gets through
Process-driven: You document, systematize, and scale solutions
Comfortable saying no: Protect data quality even when it's politically inconvenient
Firefighter turned fire-preventer: You've dealt with data disasters and built systems to prevent them
Leadership & Communication
Proven team leadership: Can manage 3+ person analytics team with focus on quality and growth
Can explain technical issues to non-technical executives without dumbing it down or over-complicating
Enforce standards: Your team knows accuracy is non-negotiable
Cross-functional influence: Work with engineering, marketing, and product to fix data at the source
Red Flags (Don't Apply If This Is You)
You want to focus on strategic insights and executive storytelling
You prefer analysis over building systems
You think "good enough" data is acceptable
You can't explain how server-side tracking actually works
You've never built a data validation framework
Ideal Background:
You've done this before:
"I reduced data quality incidents by 90% at [Company] by implementing [specific systems]"
"I architected the tracking infrastructure that handled $XXM in ad spend with 99.9% accuracy"
"I built automated validation that caught errors before they reached leadership"
"I led the server-side tracking migration that solved our attribution problems"
Bonus Points For:
Experience with data observability tools (Monte Carlo, Great Expectations, dbt tests)
Background in analytics engineering or data reliability engineering
Track record in high-growth e-commerce (sleep, wellness, DTC)
Experience with attribution modeling for multi-channel marketing
Built data quality systems that scaled internationally
Next Steps:
Click "Apply" to start your application today! We've optimized our recruitment process into 3 simple steps. We want to ensure that all applicants have a fair and equal chance, so we use our Phase 1 online assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to Phase 2 within one business day of the successful completion of Phase 1.
Watch the video below to see our culture in action and hear from our team!
Want to see more? Follow the team's journey on Instagram: @PuffyCareers
While many companies today won’t let you get your foot in the door
if your CV isn’t polished enough, we prefer to see what you can do first.
At Puffy, we support equal opportunities
and an unbiased hiring process so that you:
1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.
2. Get a feel for the type of work you might be doing.
3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)
Application Timeline.
3-step process, as quick as 10 working days.
1
Online
assessment.
Upon review of your application, selected candidates will be invited to our Phase-1 skills test.
This online assessment is designed to evaluate talents fairly and objectively.
2
Real work
scenario.
Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit.
This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.
3
Interview
stage.
Get an offer!
Who we are.
The Brand
In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.
The Team
Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.
The Success
Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.
Best Memory
Foam Mattress
Our Dubai office is a diverse and vibrant workplace of over 70 employees from more than 18 different countries, backgrounds, cultures, and perspectives…and these numbers continue to grow every year.
We recruit globally for our Dubai team, so anyone can take the first step towards an unforgettable experience living and working abroad, in a city ranked the cleanest and safest in the world 3 years in a row
Apply for any of our Dubai roles and enjoy:
No income tax - keep 100% of your earnings!
Year-round sunshine.
Unparalleled global travel connectivity.
A state-of-the-art office.
Excellent quality of life.
A thriving community of diverse cultures.
World-class infrastructure and public transport.
Pristine beaches and amenities.
Questions?
We’ve got answers.
Can you tell me more about Puffy’s benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Free catered lunch for the
entire team on Friday.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Leaders’ Club membership opportunity
for all employees grants access to
premium, high-end hotels and wellness
clubs (Dubai roles).
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
Why do I have to take an online test if I have the relevant skills and experience?
After a successful application review, we invite selected candidates to our online skills test. It's the most fair and objective way for you to demonstrate your skills, free from unconscious bias. It’s also a great way for you to see if our work is the right fit for your ambition. Success on the test guarantees you move to Phase 2.
Is there an expiry for the online test? When do you expect me to complete the online assessment?
The invitation link for the online test only expires once the position is filled. However, our hiring process moves quickly, so we highly recommend you complete it as soon as you can.
Please note these important details:
Session Time: Once started, the test has a 4-hour inactivity timer before it automatically submits.
Returning Candidates: If you have applied for this same role within the last 6 months, our system may use your previous assessment score. In this case, you may be taken directly to a confirmation page.
Top tip: The invitation email may go to your spam or junk folder, so please check there if you haven't received it.
If you still encounter any issues, please reach out to us at careers@puffy.com.
Does Puffy offer flexible or remote working arrangements?
Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:
Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.
USA Team (Primarily In-Office): Most of our US roles are based in our Los Angeles hub. For a select few strategic positions, we offer remote work to attract the world's best expert for the job.
You will always find the location clearly stated in the job title. If a role is open to remote work across the US, it will be labeled "Remote".
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