Collaborate with the top 1% of global talent—the brightest minds in e-commerce. Our team has a proven track record of multi-million-dollar product launches, award-winning customer experiences, and industry-leading results—offering you an unmatched environment for rapid professional growth.
Curious about what it's like to work at Puffy?
Watch the video below to see our culture in action and hear from our team!
Once you're inspired, scroll down to explore the details of this role and how you can join us 🚀
What You'll Do
Handle the Full Employee Lifecycle: Independently manage all core HR processes, including employee onboarding, performance management, relations, and offboarding.
Administer Benefits & Payroll: Own the administration of all employee benefits programs, including health insurance and leave. Manage payroll processing to ensure accuracy and timeliness.
Run Employee Engagement Programs: Develop and execute initiatives that boost morale, build a strong community, and foster a workplace where every employee feels valued and heard.
Serve as the Point-Person for Employee Relations: Act as a neutral and trusted advisor for all employees. Expertly handle conflict management, mediate disputes, and provide guidance to maintain a positive and productive environment.
Manage HRIS and Data Integrity: Take ownership of the HRIS, ensuring all employee data is accurate, secure, and up-to-date, and run reports as needed.
Partner on Global HR Initiatives: Liaise with our HR team in Dubai to coordinate on LA-based recruitment efforts, implement shared training programs, and align on new company-wide initiatives.
Ensure HR Compliance and Safety: Serve as the subject matter expert for HR compliance, keeping policies aligned with labor laws. You will also promote and maintain a safe work environment, ensuring compliance with safety regulations.
Who You Are: Experience & Attributes
An Autonomous HR Owner: You are a self-starter who thrives on managing your work from end-to-end. You have at least 2 years of HR experience where you were directly responsible for the full cycle of HR duties.
An Engagement Champion: You are passionate about creating a positive work environment and have a proven track record of implementing programs that improve employee satisfaction and culture.
A People-Focused Problem Solver: You are empathetic, diplomatic, and an excellent communicator. You build trust easily and are skilled at navigating sensitive employee relations issues with integrity.
An HR Operations Pro: You have hands-on experience managing payroll and administering employee benefits programs. You handle confidential information with the utmost professionalism.
A Compliance-Minded Professional: You have a strong, practical understanding of multi-state compliance, core HR principles, and labor laws.
Detail-Oriented & Precise: You have meticulous attention to detail, ensuring accuracy and consistency in all HR documentation, reporting, and compliance matters
Bonus Points for Experience
Advanced California Compliance: Deep expertise in California labor laws, with experience independently managing employee handbooks, audits, or accommodation requests.
Project Management Tools: Experience using tools like Asana to track tasks and manage workflows for HR initiatives.
HR Certification: A SHRM-CP, SHRM-SCP, or similar certification is a significant plus.
While many companies today won’t let you get your foot in the door
if your CV isn’t polished enough, we prefer to see what you can do first.
At Puffy, we support equal opportunities
and an unbiased hiring process so that you:
1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.
2. Get a feel for the type of work you might be doing.
3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)
Application Timeline.
3-step process, as quick as 10 working days.
1
Online
assessment.
This skills-based test is sent as a link via email and takes about 45 minutes.
It’s the first step for every candidate and how we evaluate each applicant fairly and objectively regardless of experience or background. We share your results within 1 business day.
2
Real work
scenario.
Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit.
This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.
3
Interview
stage.
Get an offer!
Who we are.
The Brand
In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.
The Team
Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.
The Success
Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.
Best Memory
Foam Mattress
This is where it all started. If you’re looking for a career boost in the Golden State, we recruit from within the USA for our flagship location in North Hollywood.
Apply for any of our LA roles and enjoy:
Feeling valued and included in a diverse, equitable,
and inclusive work culture.
Working from active and lively downtown NoHo.
A strategic location with affordable housing
and excellent public transport options.
Great year-round weather
World-class arts, dining, and entertainment.
Renowned natural parks, mountains, and beaches.
Being surrounded by numerous startups
and innovative companies.
A state-of-the-art office with a commitment to health,
nutrition, and wellbeing.
Questions?
We’ve got answers.
Can you tell me more about Puffy’s benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Free catered lunch for the
entire team on Friday.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Leaders’ Club membership opportunity
for all employees grants access to
premium, high-end hotels and wellness
clubs (Dubai roles).
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
Why do I have to take an online test if I have the relevant skills and experience?
We want to give every candidate a fast, fair, and prep-free way to get their foot in the door. No worrying if you'll get a response or if your CV even reached the right person. Do well on the test and you'll move on to the next round, guaranteed.
Is there an expiry for the online test? When do you expect me to complete the online assessment?
The link for the online test only expires once we have filled the position, but if you’re super interested in the opportunity, we recommend you take it ASAP as our hiring process moves quickly.
Top tip: The email containing the link may go to your spam or junk folder - so do check there if you haven’t received it.
Does Puffy offer flexible or remote working arrangements?
We’ve tried out different options, and the in-office setup is consistently the best fit for the collaborative nature of our work. That's why we've invested in building vibrant, airy offices with plenty of green spaces that allow us to move fast, bounce ideas around, and create those game-changing "aha!" moments. It doesn’t work for every organization, but it’s what works for us.
© 2024 Puffy Mattress. All Rights Reserved.