We’re looking for a new

We’re looking for a new

We’re looking for a new

Receptionist

Receptionist

Receptionist

APPLY NOW

About the role.

About the role.

About the role.

Collaborate with the top 1% of global talent—the brightest minds in e-commerce. Our team has a proven track record of multi-million-dollar product launches, award-winning customer experiences, and industry-leading results—offering you an unmatched environment for rapid professional growth.


Curious about what it's like to work at Puffy?


Watch the video below to see our culture in action and hear from our team!


Once you're inspired, scroll down to explore the details of this role and how you can join us 🚀

Overview


As our Receptionist in Dubai, you'll create exceptional first impressions and set the tone for our award-winning e-commerce brand's headquarters, where you'll interact with diverse stakeholders from across the globe in our dynamic, multicultural environment. You will ensure smooth office operations and create a welcoming atmosphere reflecting Puffy's excellence commitment. Your role is crucial in maintaining our professional image and supporting our team's success through efficient front-office management.


Unmatched compensation: Max monthly salary of up to AED 7K + up to 10% monthly bonus.


Responsibilities:

  • Enhance visitor experiences by delivering exceptional service and maintaining our professional image through skillful management of reception area and guest interactions

  • Drive operational efficiency through proactive calendar management, meeting coordination, and office administrative support

  • Ensure seamless communication flow by managing incoming calls, emails, and correspondence with precision and professionalism

  • Optimize office functionality by maintaining supplies, equipment, and coordinating with facilities management

  • Support team productivity by providing reliable administrative support and maintaining organized documentation systems

  • Create positive experiences for both internal team members and external visitors through thoughtful coordination of office events and meetings


Required Skills:


  • 3+ years of experience in visitor management and professional reception duties in a corporate office environment

  • Strong proficiency in calendar management and scheduling tools

  • Excellent verbal and written communication skills in English

  • Proven computer literacy with Google Workspace

  • Demonstrated organizational and multitasking abilities

  • Experience in handling professional communication across multiple channels

  • Strong attention to detail and accuracy in record-keeping


Beneficial Skills:


  • Proficiency with modern office equipment and visitor management systems

  • Experience in event coordination or office management

  • Knowledge of health and safety protocols


Next Steps:


Click "Apply" to start your application today! We've optimized our recruitment process into 3 simple steps. We want to ensure that all applicants have a fair and equal chance, so we use our Phase 1 online assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to Phase 2 within one business day of the successful completion of Phase 1.

A hiring process that’s

fast, easy, and fair.

A hiring process that’s fast, easy, and fair.

A hiring process that’s fast, easy, and fair.

While many companies today won’t let you get your foot in the door

if your CV isn’t polished enough, we prefer to see what you can do first.


At Puffy, we support equal opportunities

and an unbiased hiring process so that you:

1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.

2. Get a feel for the type of work you might be doing.

3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)

Application Timeline.

3-step process, as quick as 10 working days.

1

Online

assessment.

This skills-based test is sent as a link via email and takes about 45 minutes.


It’s the first step for every candidate and how we evaluate each applicant fairly and objectively regardless of experience or background. We share your results within 1 business day.

2

Real work

scenario.

Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit. 


This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.

3

Interview

stage.

If we see potential in the work you did in step 2, you’ll definitely move forward to the interview stage.


This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were sent and previous experience.


If we see potential in the work you did in step 2 you’ll definitely move forward to the interview stage. This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were set and previous experience.

If we see potential in the work you did in step 2 you’ll definitely move forward to the interview stage. This is where we learn about your thought process, who you are as a professional, and you get to ask any questions.


Prepare to talk about the exercise you were set and previous experience.

Get an offer!

We won’t leave you hanging.The entire process, from application to receiving your offer letter

(outlining compensation and benefits), takes as little as 10 days.

The entire process, from application to receiving your offer letter (outlining compensation and benefits), takes as little as 10 days.

The entire process, from application to receiving your offer letter (outlining compensation and benefits), takes as little as 10 days.

Who we are.

The Brand

In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.

The Team

Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.

The Success

Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.

Best Soft Memory

Foam Mattress 2024

Best Soft Memory

Foam Mattress 2024

Best Soft Memory

Foam Mattress 2024

Best Soft

Mattress-In-A-Box 2024

Best Soft

Mattress-In-A-Box 2024

Best Soft

Mattress-In-A-Box 2024

Best Memory

Foam Mattress

Most Comfortable

Hybrid Mattress 2024

Most Comfortable

Hybrid Mattress 2024

Most Comfortable

Hybrid Mattress 2024

We look after our team.

We look after

our team.

We look after

our team.

We empower our employees to be challenged, recognized, and rewarded for their contributions.

Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks

of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks

of working at Puffy:

We empower our employees to be challenged, recognized, and rewarded for their contributions. Want to upskill? That sounds great—we’ll pay for a course that supports your career growth.


It’s just one of the many perks of working at Puffy:

Continuous

learning.

Continuous

learning.

Continuous

learning.

10% monthly

bonus.

10% monthly

bonus.

10% monthly

bonus.

Premium

insurance.

Premium

insurance.

Premium

insurance.

Achievement

recognition.

Achievement

recognition.

Achievement

recognition.

Free snacks

and lunches.

Free snacks

and lunches.

Free snacks

and lunches.

Generous

annual leave.

Generous

annual leave.

Generous

annual leave.

AI tools and

tech stack.

AI tools and

tech stack.

AI tools and

tech stack.

18+

nationalities.

18+

nationalities.

18+

nationalities.

Social events

& activities.

Social events

& activities.

Social events

& activities.

Live and work in vibrant Dubai.

Live and work

in vibrant

Dubai.

Live and work

in vibrant

Dubai.

Our Dubai office is a diverse and vibrant workplace of over 70 employees from more than 18 different countries, backgrounds, cultures, and perspectives…and these numbers continue to grow every year.

We recruit globally for our Dubai team, so anyone can take the first step towards an unforgettable experience living and working abroad, in a city ranked the cleanest and safest in the world 3 years in a row

Apply for any of our Dubai roles and enjoy:

No income tax - keep 100% of your earnings!

Year-round sunshine.

Unparalleled global travel connectivity.

A state-of-the-art office.

Excellent quality of life.

A thriving community of diverse cultures.

World-class infrastructure and public transport.

Pristine beaches and amenities.

Plus, a stress-free relocation package including

Plus a stress-free relocation

package including

Plus a stress-free relocation

package including

Your flight

to Dubai

Your flight to Dubai

Your flight to Dubai

Visa

sponsorship

Visa sponsorship

Visa sponsorship

Two-week

hotel stay

Two-week hotel stay

Two-week hotel stay

Full support

and guidance

Full support and guidance

Full support and guidance

A paid flight

home every year

A paid flight home every year

A paid flight home every year

Take the first

(quick) step.

Check any self-doubt at the door and start your application

with our 45-minute online skills test.

START SKILLS TEST

Take the first

(quick) step.

Check any self-doubt at the door and start your application

with our 45-minute online skills test.

START SKILLS TEST

Take the first

(quick) step.

Check any self-doubt at the door and start your application

with our 45-minute online skills test.

START SKILLS TEST

Questions?

We’ve got answers.

Can you tell me more about Puffy’s benefits?

Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:

Learning and development support (we pay for courses you need to upskill).

Career progression opportunities -

you grow as we grow. 

Monthly 10% performance bonus.

Annual salary review every January.

Quarterly feedback.

Commitment to diversity and inclusion.

Unbiased hiring and achievement

recognition.

State-of-the-art tech and tools.

Premium health insurance.

Team life insurance coverage.

Annual flight home (Dubai roles).

Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.

Free catered lunch for the

entire team on Friday.

Kitchen restocked daily with healthy

snacks, fresh fruits, and beverages.

Regular social activities and events.

Monthly Puffy Leader awards to

recognize achievement.

Leaders’ Club membership opportunity

for all employees grants access to

premium, high-end hotels and wellness

clubs (Dubai roles).

Puffy product discount of up to 50%

for employees and eligibility for a

free Puffy mattress after 1 year of service.

Why do I have to take an online test if I have the relevant skills and experience?

We want to give every candidate a fast, fair, and prep-free way to get their foot in the door. No worrying if you'll get a response or if your CV even reached the right person. Do well on the test and you'll move on to the next round, guaranteed.

Is there an expiry for the online test? When do you expect me to complete the online assessment?

The link for the online test only expires once we have filled the position, but if you’re super interested in the opportunity, we recommend you take it ASAP as our hiring process moves quickly.

Top tip: The email containing the link may go to your spam or junk folder - so do check there if you haven’t received it.

Does Puffy offer flexible or remote working arrangements?

We’ve tried out different options, and the in-office setup is consistently the best fit for the collaborative nature of our work. That's why we've invested in building vibrant, airy offices with plenty of green spaces that allow us to move fast, bounce ideas around, and create those game-changing "aha!" moments. It doesn’t work for every organization, but it’s what works for us.

© 2024 Puffy Mattress. All Rights Reserved.