Collaborate with the top 1% of global talent—the brightest minds in e-commerce. Our team has a proven track record of multi-million-dollar product launches, award-winning customer experiences, and industry-leading results—offering you an unmatched environment for rapid professional growth.
Curious about what it's like to work at Puffy?
Watch the video below to see our culture in action and hear from our team!
Once you're inspired, scroll down to explore the details of this role and how you can join us 🚀
Overview
We are seeking a dynamic and results-oriented Talent Acquisition Strategy & Branding Specialist to join our global Talent Acquisition team. This pivotal role is designed to significantly enhance Puffy's ability to attract, engage, and hire the top talent worldwide by strategically integrating employer branding, operational excellence, and data analysis into our talent acquisition framework. You will be responsible for shaping our TA approach, amplifying our employer brand to connect with diverse talent pools, optimizing recruitment processes for efficiency and experience, and leveraging data to drive continuous improvement. This is a unique opportunity to impact the full talent acquisition lifecycle, measurably improve key TA metrics such as time-to-fill, cost-per-hire, and quality of hire, and build Puffy's reputation as a premier employer of choice.
Compensation: Competitive salary range of AED 14,000 - AED 20,000/month based on experience and qualifications, with opportunity for up to 10% performance bonus, all tax-free. This transparent range represents our full compensation spectrum, with specific offers determined by relevant experience and demonstrated expertise.
What You'll Achieve
Talent Acquisition Strategy Development (30%)
Partner with TA leadership and business stakeholders to develop and refine comprehensive talent acquisition strategies aligned with Puffy's growth objectives and workforce plans.
Translate business objectives into actionable TA strategies with clear KPIs and expected ROI.
Conduct market research and talent mapping to identify key talent pools, competitor intelligence, and sourcing channel effectiveness.
Define target candidate personas and tailor attraction strategies for critical roles and diverse talent segments globally.
Contribute to workforce planning discussions, providing insights on talent availability and market trends.
Evaluate and propose innovative sourcing techniques and technologies to enhance talent pipelines.
Lead Employer Branding Initiatives (30%)
Develop and execute a data-informed, multi-platform employer branding strategy (LinkedIn, Glassdoor, Instagram, emerging platforms) tightly integrated with the overall TA strategy.
Create and curate compelling, authentic content (posts, Reels, Stories, blogs, employee spotlights, testimonials) showcasing Puffy's culture, values, EVP, and career opportunities. Manage content calendar for consistent, high-impact messaging.
Manage and optimize Puffy's presence on employer review sites and professional networks.
Capture authentic employee stories through various media (photo, video, interviews) to build trust and excitement about working at Puffy.
Measure and report on the impact of employer branding activities on candidate pipeline quality, volume, and application conversion rates.
Partner with Marketing to ensure brand consistency and alignment between corporate and employer brands.
Recruiting Operations Optimization & Continuous Process Improvement (20%)
Analyze existing recruitment processes, workflows, and candidate experience touchpoints end-to-end.
Identify and implement process and technology improvements (including managing tools like Gleen chatbots) to demonstrably reduce friction, accelerate hiring velocity, and enhance candidate/hiring manager satisfaction.
Collaborate with the TA team to optimize job descriptions, candidate communications, and interview processes for effectiveness and efficiency.
Stay updated on recruitment best practices, technology trends, and compliance requirements.
Data & Reporting (20%)
Analyze key TA metrics across the funnel (e.g., source effectiveness, time-to-fill, cost-per-hire, quality of hire, diversity metrics, candidate experience scores, employer branding ROI).
Utilize analytics tools (e.g., ATS reporting, LinkedIn Insights, Google Analytics) to monitor performance, identify trends, and generate actionable insights.
Develop and maintain dashboards/reports to communicate TA performance and the impact of initiatives to stakeholders.
Provide data-driven recommendations to optimize TA strategies, channel mix, and operational processes.
Ideal Profile
Minimum 3+ years of experience in Talent Acquisition, with demonstrated success across multiple facets like TA Strategy, Employer Branding, Recruitment Marketing, Recruiting Operations, or TA Analytics.
Proven ability to develop, implement, and measure strategic initiatives that achieve tangible improvements in talent acquisition outcomes.
Strong understanding of employer branding principles and hands-on experience creating content and managing impactful campaigns across platforms like LinkedIn, Glassdoor, and Instagram. Basic skills in video/photo editing tools (e.g., Canva, Adobe Creative Cloud) are advantageous.
Highly analytical mindset; skilled in using data and analytics tools to track performance, derive insights, and inform decisions.
Familiarity with the end-to-end recruitment lifecycle and associated technologies (ATS, CRM, sourcing tools, chatbots like Gleen).
Excellent communication, compelling storytelling, and strong stakeholder management skills; ability to collaborate effectively with TA, Marketing, and Business Leaders.
Strong business acumen and a results-driven approach with a focus on ROI and continuous improvement.
A proactive self-starter, capable of working independently and managing multiple priorities in a fast-paced environment.
Good-to-Have Skills
Familiarity with AI tools for content creation, candidate engagement, or data analysis (e.g., AI-driven analytics, automated messaging).
Prior experience implementing chatbots (e.g., Gleen) to enhance candidate experience and streamline recruitment processes.
Experience in a global or distributed team environment is preferred.
Next Steps:
Click "Apply" to start your application today! We've optimized our recruitment process into 3 simple steps. We want to ensure that all applicants have a fair and equal chance, so we use our Phase 1 online assessment. This minimizes unconscious bias in our hiring process. Successful candidates will be invited to Phase 2 within one business day of the successful completion of Phase 1.
While many companies today won’t let you get your foot in the door
if your CV isn’t polished enough, we prefer to see what you can do first.
At Puffy, we support equal opportunities
and an unbiased hiring process so that you:
1. Let your skills do the talking rather than have a job offer hinge entirely on interview performance.
2. Get a feel for the type of work you might be doing.
3. Enjoy a speedy turnaround from application to final offer (as few as 10 days!)
Application Timeline.
3-step process, as quick as 10 working days.
1
Online
assessment.
This skills-based test is sent as a link via email and takes about 45 minutes.
It’s the first step for every candidate and how we evaluate each applicant fairly and objectively regardless of experience or background. We share your results within 1 business day.
2
Real work
scenario.
Good news! If you move onto step 2, it means we’ve reviewed your test performance and experience and think you’d be a good fit.
This is where we give you 3 days to tackle a short task in your own time. It’s an opportunity to calmly demonstrate what you can do without interview nerves and pressure.
3
Interview
stage.
Get an offer!
Who we are.
The Brand
In just 7 years, Puffy has gone from a start-up to one of the top 5 mattress brands in the USA. Sold online and in 500+ locations across the United States and Canada, our luxury bedroom essentials are improving sleep health across North America - one award-winning mattress at a time.
The Team
Our team has tripled in size since 2020 to become one of the most innovative e-commerce companies in the industry. We now have over 100 talented individuals from 18+ nationalities, split between two offices: our operations hub in LA and our e-commerce, marketing, and support divisions in Dubai.
The Success
Our vibrant start-up culture encourages innovation, creative problem-solving, and speed. It’s how we earn accolades from Forbes, Good Housekeeping, and People magazine and how we hold our own in a multi-billion dollar industry.
Best Memory
Foam Mattress
Our Dubai office is a diverse and vibrant workplace of over 70 employees from more than 18 different countries, backgrounds, cultures, and perspectives…and these numbers continue to grow every year.
We recruit globally for our Dubai team, so anyone can take the first step towards an unforgettable experience living and working abroad, in a city ranked the cleanest and safest in the world 3 years in a row
Apply for any of our Dubai roles and enjoy:
No income tax - keep 100% of your earnings!
Year-round sunshine.
Unparalleled global travel connectivity.
A state-of-the-art office.
Excellent quality of life.
A thriving community of diverse cultures.
World-class infrastructure and public transport.
Pristine beaches and amenities.
Questions?
We’ve got answers.
Can you tell me more about Puffy’s benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Free catered lunch for the
entire team on Friday.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Leaders’ Club membership opportunity
for all employees grants access to
premium, high-end hotels and wellness
clubs (Dubai roles).
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
Why do I have to take an online test if I have the relevant skills and experience?
We want to give every candidate a fast, fair, and prep-free way to get their foot in the door. No worrying if you'll get a response or if your CV even reached the right person. Do well on the test and you'll move on to the next round, guaranteed.
Is there an expiry for the online test? When do you expect me to complete the online assessment?
The link for the online test only expires once we have filled the position, but if you’re super interested in the opportunity, we recommend you take it ASAP as our hiring process moves quickly.
Top tip: The email containing the link may go to your spam or junk folder - so do check there if you haven’t received it.
Does Puffy offer flexible or remote working arrangements?
We’ve tried out different options, and the in-office setup is consistently the best fit for the collaborative nature of our work. That's why we've invested in building vibrant, airy offices with plenty of green spaces that allow us to move fast, bounce ideas around, and create those game-changing "aha!" moments. It doesn’t work for every organization, but it’s what works for us.
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