The Opportunity:

This role oversees a portfolio of international properties and vehicles on behalf of our Forbes Council CEO—combining operational rigour with service excellence to lead high-performance household teams across multiple geographies. You'll serve as the primary point of contact for all third-party vendors and service providers, negotiating contracts and approving expenditures to ensure cost discipline across the portfolio. Day-to-day, you'll oversee property maintenance and complex repairs across international jurisdictions while managing the full vehicle fleet lifecycle—scheduled maintenance, insurance, and transport coordination. You'll leverage AI tools to drive efficiency and documentation while building the operational infrastructure that enables seamless management of a complex, multi-jurisdictional portfolio.

What You'll Own:

People Leadership

• Provide day-to-day direction and development for all household staff across multiple international properties (housekeeping, culinary, security, grounds — 10+ total headcount)

• Own all people decisions for household employees: scheduling, payroll approvals, performance management, and employment actions

• Establish and enforce consistent service standards across all locations

Operations & Asset Management

• Manage vehicle fleet lifecycle including scheduled maintenance, insurance, and transport coordination

• Oversee property maintenance and complex repairs across international jurisdictions

• Develop and maintain a comprehensive House Manual and standard operating procedures to enable seamless onboarding of future properties

• They will leverage AI tools to drive operational efficiency, documentation, and decision-making across the portfolio.

Vendor & Financial Management

• Serve as primary point of contact for all third-party vendors and service providers

• Negotiate contracts, approve expenditures, and ensure cost discipline across the portfolio

What You Bring:

Must Have:

• 5+ years in private estate management or luxury hospitality operations (hotel/resort management)

• Demonstrated experience leading teams of 10+ across multiple service functions

• Direct accountability for HR processes: scheduling, payroll, performance reviews, hiring, and separations

• Multi-property, multi-country portfolio oversight

• Prior experience supporting UHNW principals or family office environments

• Proven ability to build operational frameworks and SOPs from the ground up

• Fleet management experience (maintenance scheduling, insurance, logistics)

• Strong vendor negotiation and budget management capabilities

• Demonstrated fluency with AI tools (e.g., ChatGPT, Claude) for workflow optimisation, documentation, and operational decision support

• Fluent English; additional languages advantageous

  
  

Good-to-Have

• Formal credential in hospitality management (Starkey International, British Butler Institute, or equivalent)

• Experience integrating newly acquired properties into existing operational frameworks

• Familiarity with smart home and property automation systems

Who You'll Work With:

You'll operate as part of a close-knit team managing day-to-day personal operations of the CEO, collaborating with:

• Executive Assistant of the CEO — Direct reporting line

• CEO — Your primary principal

• External Provider Network — Your curated network of premium service providers

  
  

Our team includes alumni from Apple, Deutsche Bank, Deloitte to name a few.

Your Trajectory Here:

This isn't a static role. Your growth path is fluid—shaped by the skills you develop and the direction you want to take. Team members have evolved from administrative roles into specialized functions like compliance, based on their interests and capabilities.

What takes 4-5 years elsewhere happens in 1-2 here.

Next Steps:

Click "Apply" to start your application today!