📍 Dubai, UAE (onsite) | 💼 Reports to CEO | 💰 AED 12K-15K/mo + 10% bonus (tax-free)
Be the strategic force behind a $1B+ brand leader's personal operations.
APPLY NOW
The Opportunity:
You'll serve as the CEO's strategic lifestyle coordinator for a $1B+ e-commerce brand—transforming every request into an exceptional outcome. This isn't task management; it's orchestrating flawless execution across all personal operations while building a network of world-class providers. The mandate: make the CEO's personal life run on autopilot so they can focus on scaling the business.
What You'll Own:
Secure coveted reservations, coordinate exclusive event access, and design personalized experiences that match the CEO's preferences and lifestyle standards.
Conduct comprehensive research on products, services, and providers—from everyday essentials to specialty items—presenting curated options that save time and deliver exactly what's needed.
Build and maintain relationships with elite service providers across categories (lifestyle, wellness, automotive, home services) to ensure instant access to quality and reliability.
Anticipate needs before they are articulated, manage the personal calendar and appointments strategically, and maintain organized systems to ensure personal affairs operate seamlessly.
Own every task from inception to completion, troubleshoot obstacles independently, and ensure consistent excellence in every interaction and outcome.
What You Bring:
2-3 years of experience in concierge services, lifestyle management, hospitality, or an executive/personal assistant role with a focus on exceptional execution.
Proven expertise as a master researcher, able to quickly identify and vet high-quality providers, products, and solutions.
A resourceful problem-solver who thrives on challenges and finds solutions where others see obstacles.
Exceptional communication skills with the polish to represent a CEO in all interactions with premium service providers.
Meticulous attention to detail with zero tolerance for errors or missed follow-ups.
Strong network-building skills and comfort interfacing with luxury and high-end service environments.
Tech-savvy with proficiency in G-Suite and the ability to learn new systems quickly.
Based in Dubai with a deep knowledge of the city's lifestyle ecosystem.
Flexible mindset with availability for occasional evening/weekend coordination.
Who You'll Work With:
You'll operate as part of a close-knit team managing day-to-day personal operations of the CEO, collaborating with:
CEO — Direct reporting line, your primary principal
Executive Assistant — Collaborate on support operations
External Provider Network — Your curated network of premium service providers
Our team includes alumni from Apple, Deutsche Bank, Deloitte to name a few.
Where This Leads:
This isn't a static role. Your growth path is fluid—shaped by the skills you develop and the direction you want to take. Team members have evolved from administrative roles into specialized functions like compliance based on their interests and capabilities.
What takes 4-5 years elsewhere happens in 1-2 here.
Next Steps:
Click "Apply" to start your application today.
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill).
Career progression opportunities -
you grow as we grow.
Monthly 10% performance bonus.
Annual salary review every January.
Quarterly feedback.
Commitment to diversity and inclusion.
Unbiased hiring and achievement
recognition.
State-of-the-art tech and tools.
Premium health insurance.
Team life insurance coverage.
Annual flight home (Dubai roles).
Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave), in addition to public holidays.
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages.
Regular social activities and events.
Monthly Puffy Leader awards to
recognize achievement.
Leaders’ Club membership opportunity
for all employees grants access to
premium, high-end hotels and wellness
clubs (Dubai roles).
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service.
After a successful application review, we invite selected candidates to our online skills test. It's the most fair and objective way for you to demonstrate your skills, free from unconscious bias. It’s also a great way for you to see if our work is the right fit for your ambition. Success on the test guarantees you move to Phase 2.
The invitation link for the online test only expires once the position is filled. However, our hiring process moves quickly, so we highly recommend you complete it as soon as you can.
Please note these important details:
Session Time: Once started, the test has a 4-hour inactivity timer before it automatically submits.
Returning Candidates: If you have applied for this same role within the last 6 months, our system may use your previous assessment score. In this case, you may be taken directly to a confirmation page.
Top tip: The invitation email may go to your spam or junk folder, so please check there if you haven't received it.
If you still encounter any issues, please reach out to us at careers@puffy.com.
Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:
Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.
USA Team (Primarily In-Office): Most of our US roles are based in our Los Angeles hub. For a select few strategic positions, we offer remote work to attract the world's best expert for the job.
You will always find the location clearly stated in the job title. If a role is open to remote work across the US, it will be labeled "Remote".