Remote Global | Reports to the CEO | Up to USD $121,000 total annual cash compensation
Base salary up to USD $110,000 plus a monthly performance bonus of up to 10%, with comprehensive benefits included.
WHERE THIS ROLE CAN LEAD
Senior Procurement & Commercials Manager
Director of Procurement & Commercials
VP-level scope spanning commercial strategy and supplier economics across departments
Career progression that takes 4-5 years elsewhere can happen in 1-2 years here for high performers.
Own vendor evaluation and companywide negotiations for a $1Billion+ e-commerce brand. Make the case for what Puffy buys, renews or walks away from.
We've been AI-first since December 2023: The platforms this company runs on are AI-native, and an internal AI team builds on the tools we adopt as new products come up for evaluation. Deciding which tools are worth buying, verifying their claims and negotiating what we pay remain your judgment calls.
APPLY NOW
Hear directly from our team about what it’s like to build your career at Puffy.
Want to see more? Follow the team’s journey on Instagram: @PuffyCareers
The Opportunity
You'll own vendor evaluation and companywide commercial negotiations at Puffy.com, a $1Billion+ e-commerce brand, across software platforms, shipping and logistics providers, agencies, manufacturers and suppliers. Reporting directly to the CEO, you'll lead evaluations and negotiations within approved authority, with platform evaluation as your primary focus and agreements approved and executed by authorized signatories. This is a full-time, hands-on individual contributor position for someone who personally produces decision-ready analysis primarily through AI, verifies the evidence and leads the negotiation.
*This position is remote. If you would rather be based in Dubai, we provide visa sponsorship and full relocation support, and salaries in the UAE are not subject to personal income tax. Full details under Where You'll Work.
The Problems You'll Own:
Primary: Better capability without unnecessary commitments
Puffy already operates a broad platform portfolio and evaluates new AI tools alongside vendors across the business. A department's request may reflect a real need, but the best answer could be an existing platform, a different supplier or no purchase at all. Headline pricing alone does not reveal migration costs, implementation effort, administration or the commercial constraints of a contract. The challenge is deciding which commitments are genuinely worthwhile, with evidence strong enough to support both selection and negotiation.
Secondary: Commercial choice before deadlines close
Contractual notice dates determine how long the business has to renew, replace or exit on its own terms. When spend, ownership, usage and commitments are not considered together, overlap and renewal risk can remain hidden until negotiating time has run out. The challenge is making portfolio exceptions visible early enough for informed decisions, while proving that commercial improvements survive implementation and adoption.
Resources Provided:
You’ll have access to our latest company-provided AI tools, including ChatGPT and Claude, multiple AI agents, bots, plugins, AI projects, and automations through platforms such as n8n. You’ll also receive the department tools, relevant data, assets and specialist support needed to deliver your work. We expect you to use these resources to automate routine work and deliver high-quality results quickly.
Decision-making authority:
You lead the evaluation and commercial process; ownership of negotiations does not confer unrestricted purchasing or signing authority.
You can decide independently:
Evaluation methods: Choose research, comparison and trial approaches within the agreed brief and existing approved tool access; challenge purchase requests and test credible alternatives.
Negotiation strategy: Set the approach to commercial discussions within approved objectives and limits, and develop recommendations on selection, renewal, consolidation, replacement or cancellation.
Priorities and workflow: Sequence work within agreed priorities by business impact, contractual deadlines and complexity; improve internal analysis and documentation without creating new commitments.
Approval required:
Commitments and execution: Secure Finance validation and relevant technical, compliance and legal reviews. Obtain approval and execution by authorized signatories before committing the business.
Exceptions and resources: Escalate decisions beyond approved authority to the CEO with a recommendation, including changed commercial limits, new spend, paid trials or additional resource commitments.
Data and production changes: Obtain approval before sharing sensitive contracts or company information with a new tool, or changing live integrations and automated workflows. Agree changes to business priorities with the relevant owner.
Department owners retain responsibility for adoption and service delivery. You coordinate closure and hand over the agreed commitments, with Finance and specialists accountable for their respective reviews.
Who You'll Work With
Meet the team you'd be working with, and what you'd work on together:
CEO & Founder
You'd report to him directly
You report directly to the CEO and bring clear vendor recommendations with trade-offs and costs across the full contract term. You own the evaluation and negotiation strategy within approved authority, and escalate decisions that require approval with a clear recommendation.
Accounting Manager
Your partner in validating commercial value
You’ll work with Raj to assess the full economics of vendor decisions and verify the benefits after agreements take effect. Together, you’ll distinguish recurring savings, one-off recoveries and payment-timing benefits, so reported improvements reflect what the business actually realizes.
Chief AI Operations Officer
Your partner in platform evaluation and automation
You’ll work with Mars to test AI tools and their capabilities against real business needs, assess integration and implementation requirements, and automate vendor research, renewal alerts and spend or usage exceptions.
What You'll Own
Procurement and Commercial Responsibilities
Vendor and platform evaluation is the primary focus, alongside personal ownership of companywide negotiations and portfolio value.
Clarify the business need: Define the problem and success criteria with department owners. Challenge whether a new purchase is needed or an existing platform can meet the requirement.
Research and compare vendors: Use AI to produce vendor research and comparisons quickly, verify material claims and identify credible alternatives. Assess capability, integrations and total cost, including migration, internal implementation effort and ongoing administration.
Test capabilities: Run focused demos and trials with business owners and technical specialists. Test AI capabilities against real use cases and document the evidence supporting the decision.
Deliver recommendations: Produce clear recommendations with trade-offs, costs and next steps. Commit to timelines, distinguish research from vendor-dependent testing and escalate blockers with proposed solutions.
Lead companywide negotiations: Lead all vendor, supplier and service-provider negotiations across departments, from strategy through agreement. Consolidate requirements and personally own commercial discussions within approved authority.
Structure the commercial deal: Set targets, validate alternatives, plan concessions and model total economics. Negotiate pricing, usage tiers, renewal increases, commitments, service terms and exit flexibility.
Negotiate carrier agreements: Negotiate carrier agreements, including FedEx, using shipment profiles from Operations. Assess rates, dimensional-weight rules, surcharges, minimum charges and volume commitments.
Coordinate approval and handoff: Bring together department owners, Finance and technical, compliance and legal specialists. Secure approval and execution by authorized signatories, then hand over agreed commitments to the owner responsible for implementation, adoption or service delivery.
Maintain portfolio visibility: Maintain one accurate view of platform and other vendor contracts, spend, owners, usage, commitments and renewal or cancellation notice dates.
Lead portfolio decisions: Lead renewal, consolidation, replacement and cancellation decisions within approved authority. Work with business owners to address underuse, overlapping tools and vendor performance gaps.
Automate and verify value: Partner with the AI team to automate research workflows, renewal alerts and spend or usage exceptions. Verify realized commercial benefits with Finance.
Procurement and Commercial Outcomes
Decision-ready evaluations: Deliver timely, evidence-backed recommendations that meet business requirements and let senior leaders act without rebuilding the analysis or negotiation strategy.
Protected renewal choices: Complete renewal or exit decisions before contractual notice deadlines, with reliable portfolio visibility and timely reminders.
Realized commercial value: Achieve Finance-validated improvements while protecting vendor quality and adoption, with less avoidable manual work and rework.
First 90 days: Establish a reliable contract inventory, resolve urgent renewal risks, own active evaluations and negotiations, and close priority commercial decisions. Partner with the AI team to activate portfolio alerts and establish a prioritized improvement plan, initial outcomes and agreed performance baselines.
Quality Standards
Verified evidence: Personally check AI-produced claims, calculations, trade-offs and costs across the full contract term, including migration, implementation and administration.
Accurate commercial records: Keep contract, spend, usage, ownership, commitments and notice dates accurate enough to support decisions and handoffs.
Defensible benefit reporting: Report recurring savings, one-off recoveries and payment-timing benefits separately, validated with Finance and measured alongside vendor quality and adoption.
Delivery Pace
Fast, reliable execution: Deliver high-quality work quickly against agreed timelines. Track evaluation cycle times and on-time delivery, separating internal research time from vendor-dependent testing.
Early contribution and prioritization: Contribute early to active evaluations and negotiations. Prioritize by business impact, contractual deadlines and complexity; escalate blockers promptly with proposed solutions and follow through with limited senior intervention.
What You Bring
What you must demonstrate
Relevant experience: 5+ years of experience in procurement, vendor management or commercial negotiation.
Personal delivery: Demonstrated success evaluating technology vendors, with personal ownership of negotiations across multiple supplier categories and measurable commercial outcomes.
Contract fluency: Close attention to detail and fluency in contract language, with the persuasion to hold a position in a live negotiation.
Commercial analysis: Strong critical thinking and commercial analysis: you can challenge assumptions, compare total economics and recommend the best business outcome.
Demonstrated hands-on use of AI for vendor research, commercial comparisons and contract analysis. You can explain or reproduce a repeatable workflow, show how you verified material claims and calculations, and demonstrate how it improved a business decision, delivery speed or accuracy.
Product evaluation: Confidence evaluating AI and software products through demos and trials, including usage-based pricing, integration requirements and implementation constraints.
Execution and prioritization: A record of fast, reliable execution across concurrent priorities, prioritizing evaluations and negotiations by business impact, contractual deadlines and complexity, with clear recommendations and follow-through that requires limited senior intervention.
Communication and collaboration: Clear written communication, confident vendor conversations and effective collaboration with department owners, Finance, compliance and technical specialists.
Must be willing to work extended hours and weekends as needed.
Additional advantages
Complex service contracts: Experience negotiating parcel-carrier, logistics or similarly complex service contracts.
WEEK 1
— Land well
Get access to contract records, renewal dates, vendor correspondence and Finance's view of spend. Complete Asana training and your role-specific AI-Native Starter Pack: vendor-research and contract-analysis prompts, permitted information use and the human checks required before a claim enters a recommendation. Meet the CEO, Executive Assistant and the department owners whose contracts you will support.
WEEK 2
— Get the full picture
Reconcile the contract inventory: vendors, owners, costs, commitments and notice windows. Review active evaluations, previous negotiations and decisions that did not deliver the expected value. Identify urgent renewal risks and agree the initial priorities with business owners and Finance.
WEEK 3
— Start contributing
Take ownership of an active platform evaluation and open vendor negotiations. Agree evaluation priorities and turnaround standards with department owners, and bring an evidence-backed recommendation into review with the CEO and relevant specialists.
WEEK 4
— Your first ship
Bring a priority commercial decision through the required reviews and approval, with a clear handoff to the implementation or service owner. Share your early assessment of the portfolio, the first workflow improvement to make and where automated alerts will be most useful.
Meet GIA, your AI talent partner, who will share how and why this is more than just a job!
Our team includes alumni from some of the world's most competitive institutions and companies. When you join Puffy, you're joining colleagues who push each other to be better.
A few of the many ways we invest in you, applicable based on your work location and eligibility
Pay and Recognition
Monthly performance bonus of up to 10%
Annual salary review every January
Monthly leader awards and Leaders Club
Merit-based progression
Up to 50% product discount, free mattress after one year
Growth
Learning budget for courses and certifications
Career progression as we grow
Quarterly feedback
Health and Time Off
Premium health insurance
Leave entitlement follows your location, plus public holidays
How We Work
AI-native since 2023
State-of-the-art tech and tools, equipment provided
A team spanning many nationalities
Additional benefits vary by location. See Where You'll Work for details.
Remote, Global
This role is fully remote. You are employed through an Employer of Record, so statutory leave, social contributions and any mandated cover follow your own country.
Laptop and equipment provided
Premium health insurance
Work from your own country
Optional Dubai desk
Our Friday lunches and office socials are hub-based, so they are not part of a remote role. Other benefits are subject to your work location and eligibility.
If you would rather be in Dubai
You are welcome to join our Dubai hub instead, a workplace of 65+ team members from 16+ nationalities.
Full relocation support
Flight to Dubai
Two-week hotel stay
Annual flight home
Team life insurance
Catered Friday lunch
Arthur Andreasyan, Puffy CEO, Founder & Forbes Council Member
Hi there,
If you're reading this, you're probably asking whether Puffy is the right place for your next chapter. I founded Puffy in 2017 after a simple question: "What would it feel like to sleep on a cloud?" That question became a business, and I wanted to build a company where ambitious people could grow with us.
That same mindset is why we became AI-first in December 2023, well before it became a standard way of working. We move quickly, stay relentless and hungry, question the usual way of doing things, and give people real ownership. We believe a focused team can outperform much larger companies. What matters here is the quality of your work, the decisions you make, the problems you solve before anyone asks, and the impact you create.
If you join us, I'll expect a lot from you, and I'll make sure you have the trust, context, and support to do meaningful work. If that kind of challenge excites you, I'd be glad to have you build Puffy with us.
Looking forward to working with you,
ArthurA
Arthur Andreasyan
Puffy CEO, Founder & Forbes Council Member
At Puffy, we want to get to know you and the strengths you bring.
Our hiring process gives you a chance to show your skills and explore the work you could do.
2-phase process, as quick as 7 business days.
Note: Our process is 100% free. We never use third-party agencies or ask for payment.
1
YOUR TIME
Up to 60 minutes total
Show how you think and apply your skills in two parts:
Phase 1A: Role-Based Questions
Up to 30 minutes · Without AI
Answer role-specific questions that assess the skills and knowledge you would use in the role.
Phase 1B: Technical Case Study
30 minutes · AI encouraged
Apply your skills to a practical problem relevant to the role. Explain your approach and the reasoning behind your proposed solution.
OUR RESPONSE
Within 2 business days of completing both parts
2
Phase 2A: Hiring Manager Interview
YOUR TIME
45-60 minutes
Discuss your experience, approach to the Technical Case Study and use of AI with the hiring manager.
Learn more about the role, team and expectations.
OUR RESPONSE
Within 2-3 business days after your interview
Phase 2B: Final Interview
YOUR TIME
Around 30 minutes
Discuss how you work, what motivates you and the practical details of joining, including location, compensation expectations and availability.
OUR RESPONSE
Within 2 business days after your interview
From application to a clear yes or no, either way.
Can you tell me more about Puffy's benefits?
Puffy knows that happy, healthy employees do good work. Here’s a list of full benefits in addition to the highlights mentioned above:
Learning and development support (we pay for courses you need to upskill)
Career progression opportunities — you grow as we grow
Up to 10% monthly performance bonus
Annual salary review every January
Quarterly feedback
Commitment to diversity and inclusion
Merit-based progression and achievement recognition
State-of-the-art tech and tools
Premium health insurance
Team life insurance coverage
Annual flight home (Dubai roles)
Generous annual leave entitlement (vacation, sick leave, parental, maternity, study leave), in addition to public holidays
Free catered lunch for the
entire team on Fridays
Kitchen restocked daily with healthy
snacks, fresh fruits, and beverages
Regular social activities and events
Monthly Puffy leader awards to
recognize achievement
Puffy product discount of up to 50%
for employees and eligibility for a
free Puffy mattress after 1 year of service
Why do I have to take an online test if I have the relevant skills and experience?
We’d love to see how you put your skills and experience into practice. Through role-based questions and a technical case study, you can show us how you think and solve problems while getting a feel for the work at Puffy. We use consistent criteria for candidates applying to the same role, giving you a fair opportunity to demonstrate your strengths.
Is there an expiry date for the online test? When do you expect me to complete the online assessment?
The invitation link for the online test only expires once the position is filled. However, our hiring process moves quickly, so we highly recommend you complete it as soon as you can.
Please note these important details:
Session Time: Once started, the test has a 4-hour inactivity timer before it auto-submits your answers.
Returning Candidates: If you applied for this same role within the last 6 months, our system may use your previous assessment score. In this case, you may be taken directly to a confirmation page.
Top Tip: The invitation email may go to your spam or junk folder, so please check there if you haven't received it.
If you still encounter any issues, please reach out to us at careers@puffy.com.
Does Puffy offer flexible or remote working arrangements?
Our goal is to create the optimal environment for you to do your best work. Our approach is tailored to the focus of each role:
Dubai Hub (On-site): Our Dubai office is our hub for deep, in-person collaboration. All roles here are on-site to help our teams move fast and innovate together.
North Hollywood Hub (On-site): Our North Hollywood office brings teams together for close, in-person collaboration. Roles based here are on-site to support fast decisions, strong teamwork, and shared momentum.
Remote US: Some roles are designed to be fully remote across the US, giving us access to exceptional talent while keeping teams closely connected and aligned.
Remote Global: Selected roles are open globally, allowing us to bring exceptional people together regardless of where they are based.
Not every position is available remotely. You’ll always find the location and working arrangement clearly stated in the job posting, whether the role is based in Dubai, North Hollywood, Remote US, or Remote Global.
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